FAQ

Frequently Asked Questions

Q. HOW LONG DOES IT TAKE TO GET MY ORDER?

A. Orders take approximately 1-2 business days for production, though we are trying to get things out as quickly as possible. We are located in Ohio, so most parts of the country can be reached in 2 to 3 business days once shipped. We are open 9 am to 3 pm (Eastern Standard time) Monday thru Friday. USPS and UPS do not deliver/operate on Sundays in most of the US currently.

 

Q. ARE YOUR STRIPES THE SAME AS THE FACTORY STRIPES ON MY CAR?

A. We have our own sizing for our products. These were patterns we have made ourselves and perfected over the years. Most of our kits run just under what you would typically receive from kits straight from the factory. We will allow custom orders made for individual pieces, however we don't recommend them to replace pieces of an original factory kit since they are not an exact match. Please feel free to contact us for more info by either phone or e-mail. We will be happy to advise you with what's the best step to take. 

 

Q. DO I GET BOTH SIDES FOR THE PRICE LISTED?

A. Yes, products include contents for one car unless specified.

 

Q. ARE STRIPE KITS UNIVERSAL?

A. No, our stripe kits are designed to only fit the car listed in the description. Our kits are cut to length and will not require any trimming for installation unless indicated. A different spoiler, hood or other aftermarket parts can throw off the fit since the part may be smaller or bigger than the part it is replacing. Email us before ordering if your car does not fit what is listed in the description. 

 

Q. WHAT WILL I NEED TO INSTALL MY GRAPHICS?

A. We include a squeegee and instructions with all orders. You will also need a water bottle & micro fiber towel for cleaning. Some products will need masking tape, a measuring tape and a water bottle with a sprayer. None of our vinyl products will require disassembly of your car in any way.

 

Q. CAN I INSTALL THESE PRODUCTS MYSELF?

A. Depends on which product you are looking at, most of the smaller items can be successfully installed with limited experience. All of our products include instructions for installation and many products also have tips and tricks. At this time we do not install at our location. We have partnered with Automotive Restyle, check them out here: https://www.auto-restyle.com/ They would be happy to provide a quote. We will not quote for them. We also have several videos that show install techniques.

 

Q. WHAT IF MY ITEMS ARE DAMAGED OR DEFECTIVE?

A. If you have a damaged or defective item, contact us with a photo of the damage and your order number. We’ll take care of it from there!

 

Q. CAN I WAX VINYL?

A. Depends on what type of product you plan on using. We now sell products to help you protect and clean your vinyl to gain the best longevity from your kit and to keep it looking its best. Our link is here: https://bigwormgraphix.com/car-covers-bumper-masks/   Never buff vinyl, it will ruin the UV protection built into the material and the sun will damage the vinyl rather quickly.

 

Q. WHAT COLORS DO YOU OFFER?

A. Check out the color chart to see all available colors. We are doing our best to keep our colors in stock and have been adding new colors often. If you have a question about our availability, please don't hesitate to reach out. We also do offer free samples to the USA. 

 

Q. DO YOU HAVE COLORS THAT MATCH FACTORY KITS?

A. With ongoing vinyl shortage issue, we do not offer exact matches to original factory striping. We DO offer free samples to the USA to allow you to see the colors in person and make the best color that works for you. Please reach out to us with your shipping info to our email and let us know which colors you would like to see. e-mail: [email protected]       ** We do offer samples to Canada, please e-mail us for more info. 

 

Q. If I change my mind on the color of my stripes, what can I do?

A. If your order has not left yet we can make color or similar changes, email us at [email protected] - Unfortunately as soon as you place your order the credit card processor or Paypal charge us a processing fee, all canceled orders are charged a 5% for this reason. Once the order has been shipped, stripes and graphics are non-returnable. Since we offer over 20 different colors and numerous combinations, all orders are custom made according to the options you select after you order. Your order is made the day it ships and has not been sitting in a box for months for a higher quality product. We offer free color samples so you can see the color in person before ordering and will answer any questions you might have.

 

Q. HAVE ADDITIONAL QUESTIONS?

A. Email us at [email protected] Email questions are answered on days we are closed and after hours until 10 pm. We also answer questions thru Facebook and sponsored forums.

 

Q. WHAT HOURS ARE YOU OPEN?

A. We are open Monday thru Friday from 9am-3pm. We are closed on Saturday and Sunday.